Privacy Policy

By Dr. Philip W. Faler, ND

Effective Date: April 10, 2025

Antiaging Northwest (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.antiagingnorthwest.com] (the “Site”) and when you engage with our services.

By accessing or using our Site or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, mailing address, and other identifiers you provide when filling out forms, subscribing to newsletters, booking appointments, or contacting us.
  • Health Information: Medical history, treatment details, and other protected health information (PHI) you provide through our patient forms or consultations, subject to HIPAA regulations.
  • Technical Information: IP address, browser type, operating system, and browsing behavior collected automatically when you interact with our Site.
  • Payment Information: If you make payments for services, we may collect billing details and transaction information, processed securely through third-party payment processors.

How We Use Your Information

We may use your information to:

  • Provide, operate, and improve our services
  • Respond to inquiries and provide customer support
  • Send appointment reminders, newsletters, or marketing communications (you can opt out at any time)
  • Process payments and manage transactions
  • Comply with legal and regulatory requirements, including HIPAA
  • Maintain the security of our systems and protect against unauthorized access or misuse

How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website, delivering services, processing payments, or conducting marketing.
  • With medical professionals and staff as necessary for your care.
  • When required by law or to comply with legal processes or regulatory obligations.
  • In case of a business transfer, such as a merger or acquisition, where your information may be transferred as part of the assets.

All sharing of personal health information is done in accordance with HIPAA regulations and with appropriate safeguards in place.

Data Security

We implement administrative, technical, and physical security measures to protect your personal and health information. However, no system can be 100% secure. You use the Site and share information with us at your own risk.

Your Choices

  • Access and Correction: You have the right to access and correct your personal information.
  • Marketing Communications: You may opt out of receiving marketing emails by following the unsubscribe link or contacting us directly.
  • Cookies and Tracking: You may set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of the Site.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of third-party websites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the revised effective date. We encourage you to review this Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Antiaging Northwest
104 S Freya Spokane, WA 99202
(509) 474-0597
Info@antiagingnorthwest.com
www.antiagingnorthwest.com

Notice of Privacy Practices

Effective Date: 4/10/2025

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

At Antiaging Northwest, we are committed to protecting your personal health information (PHI). We are required by law to maintain the privacy of your health information and to provide you with this Notice of our legal duties and privacy practices.

How We May Use and Disclose Your Health Information

We may use or disclose your health information for purposes such as:

  • Treatment: To provide, coordinate, or manage your care. For example, we may share your information with other healthcare providers involved in your care.
  • Payment: To obtain payment for services provided. For example, we may need to disclose treatment details to your insurance company for reimbursement.
  • Healthcare Operations: To support business activities such as quality assessment, employee training, and accreditation processes.

We may also use or disclose your information:

  • To remind you about appointments
  • To inform you about treatment alternatives or health-related benefits and services
  • To comply with public health reporting (e.g., reporting communicable diseases)
  • In cases of abuse, neglect, or domestic violence
  • For health oversight activities (e.g., audits, investigations)
  • If required by law, legal proceedings, or law enforcement
  • To avert a serious threat to health or safety
  • For specialized government functions (e.g., military, national security)
  • For workers’ compensation claims

Your Rights Regarding Your Health Information

You have the following rights:

  • Right to Access: You may request to inspect or get a copy of your health records, with limited exceptions.
  • Right to Request Amendment: You may ask us to amend your records if you believe they are incorrect or incomplete.
  • Right to an Accounting of Disclosures: You may request a list of certain disclosures of your information made by us in the past six years.
  • Right to Request Restrictions: You may request restrictions on how we use or disclose your information. We are not required to agree to all requested restrictions but will comply if legally obligated.
  • Right to Confidential Communications: You may request that we communicate with you in a certain way (e.g., only by mail, not by phone). Right to a Paper Copy of This Notice: You may request a paper copy of this Notice at any time, even if you have agreed to receive it electronically.

Our Responsibilities

We are required to:

  • Maintain the privacy of your health information
  • Provide you with this Notice of our legal duties and privacy practices
  • Abide by the terms of this Notice currently in effect
  • Notify you promptly if a breach occurs that may have compromised the privacy or security of your information

We reserve the right to change our privacy practices and this Notice. Any changes will apply to all health information we maintain. We will make the new Notice available upon request and post it on our website.

Complaints

If you believe your privacy rights have been violated, you can file a complaint with:

• Our office:
Privacy Officer
Antiaging Northwest
104 S Freya Spokane, WA 99202
(509) 474-0597
Info@antiagingnorthwest.com
• Or with the U.S. Department of Health and Human Services, Office for Civil Rights.

You will not be penalized or retaliated against for filing a complaint.

Contact Information

For questions or further information about this Notice or your rights, please contact:

Antiaging Northwest
104 S Freya Spokane, WA 99202
(509) 474-0597
Info@antiagingnorthwest.com
www.antiagingnorthwest.com